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I recently purchased the Drain Tube Kit for my 3-tier Rainwater Terrace setup and couldn’t be happier! From start to finish, the experience was top-notch.
The kit arrived promptly, well packaged, and within the expected delivery time. It’s clear Rainwater Terrace takes reliability seriously. The parts included taps, rings, bungs all matched perfectly, and installation was straightforward.
What really stood out was the customer service. I had a question about a fitting, and the team responded quickly, kindly, and with clear guidance. It’s rare these days to get help that feels both personal and knowledgeable.
Once installed, the drain tubes perform beautifully. No leaks, just smooth water flow, and peace of mind knowing my system is now restored with quality parts.
If I ever need another spare, I know exactly where to come. Highly recommend the Drain Tube Kit for any Rainwater Terrace owner looking for reliable, well-supported parts.
MRS J E
We didn't need the whole kit as the fitting bits didn't need renewing. Interestingly, the top tube split first and the second tube split within a couple of weeks. Surprised they only lasted three years.
Happy with the replacement hoses as the lowest hose had leaked for the second time so had to dismantle tower to refit so decied to change them all. Now waiting for the rain to come and fill them again.
Our original drain tubes had split and we needed replacements. These were exactly as advertised.
Arrived on time. So easy to fit.
Thanks so much for your review! We’re happy to hear the drain tube arrived on time and was easy to fit. If you ever need anything else, just give us a shout! 😊
— The Rainwater Terrace Team